- Understand the difference between correction and corrective action
- Learn why blaming the individual is missing the point
- Learn the basic steps of corrective action and root cause analysis
Course Structure: The course content is presented in a series of four (A-D), live web-based modules, 2 hours each day. Participants are required to take the courses in sequence and an attendance certificate will be emailed to the attendee after all four segments are completed.
Technical Requirements: The course requires the participant to have high speed internet access, receive invitation emails with hyperlinks to connect to the course, the most recent version of Adobe Flash Player and access to a phone to call in to a conference phone number. Please ensure all of these elements are addressed with your respective IT department prior to the scheduled class.
RCA-PART A. July 22, 2019 11:00 am - 1:00 pm (ET)
RCA-PART B. July 23, 2019 11:00 am - 1:00 pm (ET)
RCA-PART C. July 24, 2019 11:00 am - 1:00 pm (ET)
RCA-PART D. July 25, 2019 11:00 am - 1:00 pm (ET)
Note: The training fee includes all 4 modules