Root Cause Analysis for Forensic Service Providers (Web-based)

Root Cause Analysis for Forensic Service Providers (Web-based)

Your Price: $395.00
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Part Number:TF-RCA-ON

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Course Description

This web-based course introduces the corrective action process as outlined in ISO/IEC 17025 and ISO/IEC 17020 and presents one approach for performing an effective root cause analysis. In addition, participants learn how to evaluate the significance of nonconforming work to determine if corrective action is necessary, the philosophy, purpose and benefits of performing an effective root cause analysis, the process of asking ‘why’ at least five times to get to the source of the non-conformance, why ‘blaming the individual’ is missing the point, and the difference between correction and corrective action. 

Participants will also acquire skills, approaches and tools for evaluating and improving the effectiveness and efficiency of a management system through effective root cause analysis and implementation of corrective actions.

Learning Objectives

  • Understand the difference between correction and corrective action
  • Learn why blaming the individual is missing the point
  • Learn the basic steps of corrective action and root cause analysis

Course Structure: The course content is presented in a series of four (A-D), live web-based modules, 2 hours each day. Participants are required to take the courses in sequence and an attendance certificate will be emailed to the attendee after all four segments are completed.

Technical Requirements: The course requires the participant to have high speed internet access, receive invitation emails with hyperlinks to connect to the course, the most recent version of Adobe Flash Player and access to a phone to call in to a conference phone number. Please ensure all of these elements are addressed with your respective IT department prior to the scheduled class. 

Dates/Time:

RCA-PART A. July 22, 2019 11:00 am - 1:00 pm (ET)

RCA-PART B. July 23, 2019 11:00 am - 1:00 pm (ET)

RCA-PART C. July 24, 2019 11:00 am - 1:00 pm (ET)

RCA-PART D. July 25, 2019 11:00 am - 1:00 pm (ET) 

Note: The training fee includes all 4 modules

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